HOMEPAGE

REQUESTS FROM OTHER LIBRARIES

July 16, 2025
Requests for items coming from outside Halifax may experience delays at this time, due to ongoing system issues with Canada Post's Library Shipping Tool. 
This message will be removed once there has been confirmation that this issue has been fully resolved. 

Borrowing from other libraries within the Novanet consortium couldn't be easier.

• Go to the Novanet Catalogue.
• Sign into your Novanet Account (top right).
• Use the search bar to find the item you're looking for (making sure you're searching "Everything", not just "King's").
• Click on the link to "Request from library."
• Fill out the form as prompted to pick up from your nearest location.
• You will receive an email when the item is available to be picked up.

A list of all items you request can be monitored through your Novanet Account.

This service is available to all King's Library patrons. 

We are currently readjusting our Interlibrary Loan practices below due to system changes. Please bear with us as these changes come into effect.

If you have previously been using the Relais system for Interlibrary Loans, please start using the new form outlined below. 

If there is any confusion, please don't hesitate to email illnshk@ukings.ca for assistance. 

Interlibrary Loans from outside the Novanet Consortium are limited to current King's students, faculty and staff. There is no charge to the patron for this service.

If there's an item that can't be found by searching Novanet, you can fill out the request form for an Interlibrary Loan. Please make sure to check Novanet first, and that you are searching for "Everything."

Blank Interlibrary Loan Form

• Login with your netID and password. 
• Fill out as many fields as possible - including an ISBN will allow for quicker turnaround and more accurate fulfillment.
• Interlibrary Loans will only be sent to a pickup location of King's Library.

Because this will come from any number of libraries around the world, there is no average estimated time of arrival, but patrons can expect a minimum of two weeks before receiving an email that the item is ready to be picked up. These items will be indicated by a pink band on the cover - please do not remove this band.

Loan periods and renewals are granted by the library that owns the item. King's patrons should not expect their usual lending privileges with items that come from outside of Novanet. 

All questions about Interlibrary Loans should be directed to illnshk@ukings.ca - these requests are handled by a system separate to the usual circulation system. Staff at the Circulation Desk are happy to pass along messages to the Interlibrary Loans department, but may not be able to provide answers in the moment. 

Notice:

King's Library is in the process of adding Alma Resource Sharing Partners. If your library is interested in creating a partnership, please contact illnshk@ukings.ca

University of King’s College Library Interlibrary Loan Services uses the Relais Enterprise system and is a member of the Council of Atlantic Academic Libraries (CAAL). Requests are preferred in machine readable format (i.e. Docline, Relais, VDX, Amicus). Requests via email are accepted, but libraries using these methods to request regularly from the Library will be asked to use the CAAL web forms. Login information will be provided.

Instructions for submitting requests

1. Contact University of King’s College Library Interlibrary Loan Services to obtain your user name and password.
2. Go to the Relais web form.
3. Fill in your user name and password.
4. Select “Request a Book” for a loan or “Request an Article” for a copy.
5. Click Submit.
6. Click on the arrow next to Supplier.
7. Select the library code of the CAAL Library to which you want to send the request (NSHK for King’s).
8. Enter the bibliographic information in the appropriate fields, please include ISBN and ISSN numbers whenever possible.
9. Under Source of Reference give where you found this information ie. Novanet catalogue.
10. Add your local request number.
11. Add any Notes ie. Please call for courier pick up.
12. Select the appropriate Delivery Method (Mail or Courier for Loans) (Email, Fax for Articles).
13. Click on the 'Request a Book' or 'Request an Article' button at the bottom of the page. A confirmation number will be generated and emailed to your registered email address.

How to View the Status of Your Requests

Select the List All, List Open or Query options from the login screen or from the buttons at the top of the request forms. “List All” lists all submitted requests, “List Open” lists all incomplete requests and “Query” allows you to look at the detailed status of any particular request. Please note that many of the entries in the status log are system generated and may require staff assistance to interpret. If you need any assistance reading the log please contact Interlibrary Loan staff.

How to Renew, Cancel or Send a General Message

Use the buttons at the bottom of the Request Status page to send renewal, cancellation or general messages to the Interlibrary Loan staff.

Lending Policies

Loans

Loan period: 6 weeks
Renewals: considered upon request

Not available for loan

Journals, Rare, Reference, Reserves and Special Collections

Requests for loans of Audio/Visual items or copies from any of the above will be evaluated on a case by case basis.

Charges

Loans
No charge: CAAL/CBPA, CARL, OCUL, COPPUL, BCI, OONL and all non-profit Atlantic libraries
$8.00 per item: Other Canadian libraries
$35.00 per item (3.5 IFLA): American and international libraries   

Photocopies
No charge: CAAL/CBPA, CARL, OCUL, COPPUL, BCI, and OONL.   
$5.00 per article: All non-profit Atlantic libraries       
$8.00 per article: Other Canadian libraries  
$15.00 per article (1.5 IFLA): American and international libraries   

Replacement charges - invoices
In print: cost of material + $20.00
Invoices are sent semi-annually (January & July). VISA and Mastercard, and cheque are accepted.
IFM (Internationa OCLC libraries)
IFLA vouchers accepted (Non-Canadian libraries)

If you need further details or assistance, please contact us via email at
illnshk@ukings.ca